Gaya APA

MICHELLI, J, A. (2014). Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products and Your People (1). New York: McGraw-Hill.

Gaya MLA

MICHELLI, Joseph, A.. "Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products and Your People". 1 New York: McGraw-Hill, 2014. Printed.