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Supply Chain Science
Managers face an infinite range of situations and problems that involve bringing materials and information together to produce and deliver goods and services to customers. In Hopp’s solid, practical introduction to manufacturing and supply chain dynamics, managers learn how to use the scientific approach – to understand “why” systems behave the way they do – as an effective way to deal with almost any scenario they may face.
Written in a reader-friendly style, the text includes useful examples from manufacturers as well as service providers, presents the key concepts that underlie the behavior of operations systems in a largely non mathematical way, contains illustrations and analogies to everyday life, links theory to practice, and reinforces the learning process with end of chapter “Questions for Thought.”
0 Strategic Foundations , 1-9
PART I STATION SCIENCE
1. Capacity 12
1.1 Introduction 12
1.2 Measuring Capacity 13
1.3 Limits on Capacity 15
1.4 Impact of Utilization 17
2. Variability 22
2.1 Introduction 22
2.2 Little's Law 22
2.3 Measuring Variability 25
2.4 Influence of Variability 30
3 Batching 38
3.1 Introduction 38
3.2 Simultaneous Batching 39
3.3 Sequential Batching 42
3.4 Multiproduct Batching 47
PART II LINE SCIENCE
4. Flows 56
4.1 Introduction 56
4.2 Charactirizing Flows 57
4.3 Best-Case Performance 58
4.4 Worst-Case Performance 62
4.5 Practical Worst-Case Performance 65
4.6 Internal Benchmarking 67
4.7 Variability Propagation 69
4.8 Improving Performance of Process Flows 73
5. Buffering 80
5.1 Introduction 80
5.2 Buffering Fundamentals 80
5.3 The Role of Strategy 82
5.4 Buffer Flexibility 84
5.5 Buffer Location 86
5.6 The Science of Lean Production 89
6. Push/Pull 95
6.1 Introduction 95
6.2 What Is Pull? 96
6.3 Examples of Pull Systems 98
6.4 The Magic of Pull 99
6.5 Comparisons of Push and Pull 102
6.6 Pull Implementation 106
PART III NETWORK SCIENCE
7. Inventory 114
7.1 Introduction 114
7.2 Classification 117
7.3 Cycle Stock 119
7.4 Safety Stock 122
7.5 Periodic Review Systems 127
7.6 Continuous Review Systems 132
7.7 Multi-Item Systems 137
8. Risk 145
8.1 Introduction 145
8.2 Pooling 148
8.3 Contigency Planning 162
8.4 Crisis Management 166
9. Coordintation 179
9.1 Introduction 179
9.2 Hierarchical Inventory Management 182
9.3 The Inventory/Order Interface 187
9.4 The Bullwhip Effect 191
9.5 Supply Chain Contracts 195
9.6 Information Management 201
9.7 Restructuring Supply Chains 212
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