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A Handbook of Commercial Correspondence
This comprehensive guide and reference book provides students, businessmen and secretaries with a working knowledge of commercial writing and practice in modern contexts. The letters and documents used reflect authentic transactions and suit the needs of both English speaking business students and learners of English, who will gain an understanding of the terminology and roles of different United Kingdom commercial organizations.
All aspects of transactions are covered, from addressing and laying out a letter to orders and procedures involving representative agencies, banking, insurance, shipping, delivery and complaints. Short questions follow the specimen letters, and reviews and vocabulary summaries are provided at the end of each chapter for revision and reference purposes.
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