Printed
Marketing: an Introduction 5th ed
BRIEF CONTENTS
Full Contents
Your Guide to Using This Book List of Focus Box
Online Resources
About the Authors
Praise from lecturers
PART ONE THIS IS MARKETING
1 Marketing Today
2 The Marketing Environment
PART TWO MAKING SENSE OF MARKETS
3 Buyer Behaviour
4 Market Segmentation, Targeting and Positioning
5 Marketing Research
PART THREE THE MARKETING MIX
6 Product
7 Service Products
8 Promotion (Marketing Communications)
9 Place
10 Price
PART FOUR MANAGING MARKETING
11 Building Brands: Using the Marketing Mix
12 Marketing Planning
Glossary
Index
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